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RGA Request
Factory Service & Tech Support
 

To send a printer back for factory service, please fill out and submit this simple form and we'll email you an RGA number and shipping instructions within one business day.

Craden provides factory service for your Craden printer at competitive prices. All mandatory factory upgrades are installed at no charge. After your issue is cleared, the printer is checked and adjusted by technicians who individually have more than twenty years experience working on Craden printers. 

Customer
Contact Person
Telephone
Email Address

Please take a moment to tell us about the printer or other item

DP6 Printer   DP7 Printer   DP8 Printer   DP9 Printer
DP6 PC Board  DP7 PC Board   DP8/9 PC Board
Other  Please specify i.e. printhead, sensor, etc.

Serial Number. If more than one, please list below.

Please describe the issue with the printer/part:

The information provided is considered confidential and will not be transmitted to any other company or individual. See our online privacy policy here.

Please note: Some DP4, DP6 or DP7 parts may not be available.


 

  
 
 
       
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